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Create and Manage App-specific Passwords

An App-specific Password is a unique, randomly generated password that lets an email application or device access your mailbox without using your main email password.

Use an App-specific Password when adding your ExtendyMail account to applications such as Outlook, Apple Mail, or a mail app on your phone, especially when two-factor authentication is enabled.

Using a different password for each application or device helps protect your main password. It also lets you remove access from one application or a lost device without changing the password used everywhere else.

App Password limit

You can create up to four App-specific Passwords for each email account.

Save the password when it is generated

An App-specific Password is shown only once, immediately after it is generated. Enter it directly into the application or copy it to a secure password manager.

If you close the screen or lose the password, it cannot be displayed again. Remove it and generate a new one instead.

Create an App-specific Password​

  1. Sign in to ExtendyMail webmail.
  2. Select Settings from the sidebar.
  3. From the settings menu, select Password.
  4. Under App password, select the plus sign (+).
  5. Enter a descriptive name that identifies the application or device, such as Outlook on work laptop or Mail on iPhone.
  6. Copy the generated password or enter it directly into the email application.

When the application asks for your account password, enter the generated App-specific Password instead of your normal email password. Continue using your full email address as the username.

Use a separate password for each application

Give every App-specific Password a clear name and avoid using the same password on multiple applications or devices. This makes it easier to remove only the access you no longer need.

Remove an App-specific Password​

Remove an App-specific Password when you stop using an application, replace or lose a device, or believe that the password may have been exposed.

  1. Sign in to ExtendyMail webmail.
  2. Select Settings from the sidebar.
  3. Select Password, then locate App Passwords.
  4. Select the minus sign (−) beside the password you want to remove.
  5. Confirm the removal if requested.

The application or device using that password will no longer be able to access your mailbox. You can generate a new App-specific Password if you want to reconnect it.